Shipping Policy

TANAVANA ESL SHIP (DELIVER) ACROSS THE GLOBE. PLEASE REFER TO OUR DETAILED SHIPPING POLICY AS UNDER:

  • TANAVANA ESL dispatch the consignments across the Globe through DHL,FedEx & UPS. We do not ship the products to PO Boxes or APO addresses.
  • Shipping for Garments is free for orders above 150 EURO. TANAVANA may add transportation expenses on particular products like glass items, lamps, or jewellery products, irrespective of the value of the order.
  • For orders, less than 150 Euros, TANAVANA ESL will add 45 Euros against transportation expenses in the billing itself. These transportation expenses on glass items, lamps or jewellery products may differ or increase.
  • Note that order cancellation requests may be duly accepted by us strictly within 24 hours of receiving the order and not beyond 24 hours. The refund claim of any advances by the customer (against the order cancellation beyond 24 hours) would remain at our sole discretion only.
  • Dispatching customized (made-on-order) items/products may take 10 to 15 business days to dispatch. The ordered products will be shipped (dispatched) at once in a single lot as soon as the products in the order become ready.