RETURN

TANAVANA ESL RETURN POLICY:

1. Returns and Exchanges

• We want you to love your purchase! If you’re not completely satisfied, we offer hassle-free returns and exchanges within 14 days of delivery.

 2. Eligibility

• Items must be unworn, unwashed, and in their original condition.
• Tags and labels must be intact. 

3. How to Initiate a Return

• Contact our customer service team at support@tanavana.com or call +34667650850
• Provide your order number and reason for the return.
• We’ll guide you through the process.

4. Refunds

• Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
• Shipping fees are non-refundable.

5. Exchanges

• If you’d like to exchange an item, please follow the return process and specify the desired replacement.

6. Exceptions

• Custom-made or personalized items are non-returnable.
• Undergarments and swimwear cannot be returned due to hygiene reasons.

7. Contact Us

• If you have any questions or need assistance, reach out to our customer service team at support@tanavana.com